The professional who will be deployed through DNA at a customer, will always work in for the sake of the customer. We expect a pro-active attitude of the professional. The professional gives, based on his experience, requested and unsolicited advice. As DNA professional your dare to say no and can you explain why you say no. The professional is transparent and honest about progress of the assignment and he/she pitches in to pure decision making based on facts.
Because a DNA professional delivers add value, where a lot of other are not able to, we are different as other suppliers. We don't act, we are who we are, what you see is what you get. Because of this behaviour, we connect people, we let people work together and we reach goals others can't live up to.
We work with all kinds of methods, principles, tools, but not one. Because there is not 1 tool equipped for all problems. We look at what is needed, and we pick the best parts of the various tools to support the problem at hand. There is not 1 truth, there are multiple roads that lead to Rome.
The professional respects feedback of the customer or other professional, without having the feeling of being personally attacked. If there are issues between the professional and the customer, we want both parties to act pro-actively towards DNA, so we can adjust the cooperation as soon as possible. All in the interest of both the professional and the customer.
Of a DNA professional, one might expect the following attitude and behaviour:
> Very strong communicative skills
> Intrinsic motivation to support the customer as a professional
> A healthy dose of common sense (bring issues back to simplicity)
> With humor having fun in doing his / her job
> Know how to connect people
> Is authentic and has no hidden agenda
> Is able to challenge when the situation asks for it, to improve the desired result
> Be steadfast in his / her solution and flexible to the person
> Naturally result driven
> Able to shift gears between global and detail level